At Certified Clippers, we only sell 100% authentic professional barber tools from authorized brands. Most products include a manufacturer warranty, which is handled directly by the brand.
To make the process easier, we’ve compiled the official warranty contact information for the brands we carry.
If your tool develops an issue within the warranty period, please contact the manufacturer directly using the information below.
Before Filing a Warranty Claim
Before reaching out to the manufacturer, please make sure you have the following:
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Proof of purchase (order confirmation or receipt)
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Product model or SKU
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Serial number (if applicable)
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Description of the issue
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Photos or video of the problem (sometimes required)
Manufacturers may require the tool to be shipped to their service center for inspection or repair.
Warranty Contacts by Brand
Andis
Website: https://andis.com
Warranty Page: https://andis.com/support/warranty-repair
Phone: 1-800-558-9441
Email: info@andisco.com
BaBylissPRO
Website: https://babylisspro.com
Warranty Page: https://babylisspro.com/pages/warranty
Phone: 1-800-326-6247
Email: babylisspro@conair.com
B-Way
Website: https://bwayusa.com
Phone: 1-888-292-9929
Email: info@bwayusa.com
Cocco
Website: https://coccohairpro.com
Phone: 1-877-851-6626
Email: support@coccohairpro.com
Gamma+
Website: https://gammaplusna.com
Warranty Page: https://gammaplusna.com/pages/warranty
Phone: 1-954-772-3459
Email: support@gammaplusna.com
JRL
Website: https://jrlusa.com
Warranty Page: https://jrlusa.com/pages/warranty
Phone: 1-323-782-7766
Email: support@jrlusa.com
StyleCraft
Website: https://stylecraftus.com
Warranty Page: https://stylecraftus.com/pages/warranty
Phone: 1-954-772-3459
Email: support@stylecraftus.com
Supreme Trimmer
Website: https://supremetrimmer.com
Warranty Page: https://supremetrimmer.com/pages/warranty
Phone: 1-800-618-5988
Email: support@supremetrimmer.com
UNKWNPRO
Website: https://unkwngrooming.com
Email: support@unkwngrooming.com
Wahl Professional
Website: https://wahlpro.com
Warranty Page: https://wahlpro.com/support/warranty
Phone: 1-800-767-9245
Email: info@wahlclipper.com
Need Help?
If you are unsure how to start your warranty claim, our team can help guide you.
📧 support@certifiedclippers.com
🌐 www.certifiedclippers.com
Please include your order number and product details when contacting us.
Authentic Tools Guarantee
Certified Clippers is an authorized retailer of professional barber brands. All products sold on our website are 100% genuine and backed by manufacturer warranties.
Shop with confidence knowing your tools are trusted by barbers, backed by brands, and supported by Certified Clippers.
Common Warranty Questions
Do all tools come with a warranty?
Most professional tools sold on Certified Clippers include a manufacturer warranty. Warranty length and coverage vary by brand and product. Please check the product page or contact the manufacturer directly for full warranty details.
Who handles the warranty for my tool?
All warranty repairs and replacements are handled directly by the manufacturer. Certified Clippers is an authorized retailer, but we do not perform manufacturer warranty repairs.
What do I need to file a warranty claim?
Most brands will ask for:
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Proof of purchase
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Product model or SKU
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Serial number (if applicable)
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Description of the issue
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Photos or video showing the problem
Having this information ready will help speed up the process.
Do I need my Certified Clippers order receipt?
Yes. The manufacturer will usually require proof of purchase to confirm the warranty period. Your order confirmation email or receipt from Certified Clippers can be used.
How long do warranties usually last?
Warranty periods vary by brand, but most professional tools include:
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1 year limited warranty for clippers and trimmers
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Some brands may offer extended coverage on motors or internal components
Always confirm the warranty terms with the manufacturer.
What does the warranty cover?
Manufacturer warranties typically cover defects in materials or workmanship. This may include:
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Motor failure
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Electrical issues
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Internal component defects
What is not covered under warranty?
Warranty usually does not cover:
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Accidental damage
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Dropping the tool
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Water damage
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Normal wear and tear
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Improper maintenance or misuse
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Blade dulling or damage
Will I need to ship my tool for repair?
Yes. Most manufacturers require the tool to be sent to their service center for inspection before they repair or replace the unit.
Shipping instructions will be provided by the manufacturer after your claim is submitted.
Can Certified Clippers file the warranty claim for me?
Warranty claims must be submitted directly to the manufacturer, but our team can help guide you if you're unsure where to start.
You can contact us at:
What if my tool arrived damaged or defective?
If your product arrives damaged or not working out of the box, please contact us within 48 hours of delivery so we can assist with a resolution.